![]() ![]() Depending on the size and density of your drives, the type scan you choose, the speed of your computer, and the speed of your internet connection, it can take fifteen minutes (for a Quick Scan of critical system files) to several hours (for Complete or comprehensive Custom Scans). ![]() Then, click on Scan Now, and sit back and wait. If you prefer to look at each problem found, and select which ones to fix, leave that option unchecked. If you’re in a hurry, you may also want to check the option to have HouseCall fix all found problems. You can choose to do a Quick Scan, Full Scan or Custom Scan (choosing which drives and folders– including connected network drives–will be analyzed). Trend Micro’s HouseCall can be time-consuming, but it’s a great free resource for checking your computer for active malware. Its new version is not only compatible with Windows 7, but you can download either a 32-bit or 64-bit version of its launcher. But it has saved our computers numerous times, when all else failed. ![]() We do not recommend using HouseCall in lieu of an installed security program. In addition, HouseCall seeks out firewall problems and other vulnerabilities, and makes suggestions for correcting them. We recommend running it overnight.Trend Micro–one of the most respected companies in security software–offers HouseCall, a free Web-based utility that scans for and cleans your computer of all currently documented viruses, Trojans and other malware. The scan will start and may take a while to complete. Accept the terms if you agree, and click on Next. Read the terms of their user agreement. ![]() HouseCall will take a few moments to update. HouseCall requires a small download in order to run. If you don't know which version you need, see Windows 7 & Vista - Determining 32-bit or 64-bit Versions. Select the correct version for your computer.For adequate protection against viruses, an antivirus program must be installed and running on your computer to ensure that no nasty viruses will get activated on your computer. However, it is always a good idea to run scans monthly. While this tool is excellent for diagnosing if you already have a virus, it will not protect you from getting a computer virus in the future. It is great for people that don't own any form of an antivirus program or for routine scanning. HouseCall is an antivirus program that can scan for computer viruses while you're online. Trend Micro makes a free online product called HouseCall. Please contact the manufacturer or system developer for help. This document is provided for self help purposes only. NOTE: These products are not supported by the Help Desk. ![]()
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